This Privacy Policy explains how PLJ Carpentry Inc. (“PLJ Carpentry”, “we”, “us” or “our”) collects, uses and protects the information you provide through our website and other communication channels.
1. Information We Collect
We may collect the following types of information:
- Personal information you provide, such as your name, email address, phone number, mailing address and project address.
- Information automatically collected when you visit our website, including cookies and usage data.
- Information you provide when opting in to text messages.
2. Use of Information
We use the information we collect to communicate with you, respond to your inquiries, provide estimates and services, and send you text messages you have agreed to receive.
Sharing of information: We may share information with service providers that help us operate our business, such as scheduling, customer management and payment providers, only as needed to provide our services to you. The exclusion for text messaging data described in Section 3 applies to all sharing described in this Privacy Policy: text messaging originator opt-in data and consent are never included in any such sharing.
3. SMS Consent and Compliance
We obtain your consent to receive text messages through a checkbox on our website forms. The checkbox is unchecked by default and is not required to submit a form. The checkbox on our estimate form covers project and customer care messages about your estimate. We send marketing messages only if you opt in to them separately. The two types of messages are:
- Project and customer care messages: appointment confirmations and reminders, estimate and project follow-ups, scheduling updates and payment confirmations.
- Marketing messages: seasonal offers and service announcements, sent only if you have separately opted in to marketing text messages.
Consent to receive text messages is not a condition of purchase.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services.
Reply STOP to opt out at any time. Reply HELP for help. If you opted out and want to receive text messages again, reply START to re-enroll.
4. Message Frequency and Fees
Message frequency varies. Message and data rates may apply.
5. How We Protect Your Information
We use reasonable administrative, technical and physical safeguards to protect your personal information from unauthorized access, use or disclosure. Access to your information is limited to the people and service providers who need it to serve you. No method of transmission or storage is completely secure, but we work to protect your information.
6. Contact Us
If you have questions about this Privacy Policy or our text messaging program, contact us:
PLJ Carpentry Inc.
15 Fruean Ave
South Yarmouth, MA 02664
Phone: (774) 487-8089
Email: contact@pljcarpentryinc.com